The Lampuga service app ensures efficient and fast communication to the Lampuga service team.
Service cases are recorded by the Lampuga dealer directly in the system while the app provides feedback on how to solve user errors or technical issues.
The app provides detailed feedback on how to proceed in the event of damage and what kind of repair can be performed by customer or Lampuga dealer locally or if product must be sent to Lampuga for factory diagnostics and repair.
Structured questions will guide you thru the program and lead to an error description which supports the quick and efficient processing of your service application.
The status of the service cases can be easily retrieved.